Microsoft 365 and Office 365 support and maintenance
We look after Microsoft 365 for small businesses across London and Surrey. We keep users, licences and security in order, back up your data, and fix Outlook, Teams and OneDrive problems quickly, so your team can get on with their work.
Everyday Microsoft 365 admin
The jobs that take time away from running your business.
- New starters and leavers set up and removed properly
- Licences added, removed and moved between users
- Shared mailboxes, group addresses and distribution lists
- Password resets and multi-factor sign-in help
- Teams, SharePoint and OneDrive permissions
Security and protection
Sensible security settings that protect your email and files without getting in the way.
- Multi-factor sign-in for every user
- Admin accounts reviewed and kept to the people who need them
- Spam and phishing protection checked and tuned
- Email authentication (SPF, DKIM and DMARC) set up to stop spoofing
- Alerts for unusual sign-ins
Backup and health checks
Regular checks so small problems don’t turn into big ones.
- Separate backup of email, OneDrive, SharePoint and Teams
- Regular reviews of licences, mailbox sizes and security settings
- Recommendations when Microsoft changes plans or features
- Clear records of your setup, so nothing depends on one person’s memory
Help when something goes wrong
A real person to call when email or files stop working.
- Outlook not sending, receiving or syncing
- Emails going to spam or bouncing
- OneDrive and SharePoint sync problems
- Teams sign-in, calling and meeting issues
- Phones and new computers set up with Microsoft 365
We can move you over first
If you’re on Google Workspace, another email host or an old server, start with our Microsoft 365 migration service. We also cover office networks, Wi-Fi and Windows Server, and AI receptionists that answer your calls around the clock.
Common questions
What does Microsoft 365 maintenance include?
Day-to-day admin such as new starters, leavers, licences and shared mailboxes, plus security settings, regular health checks and help when something stops working.
Can you take over a Microsoft 365 setup someone else created?
Yes. We start by reviewing your current setup, fix anything risky or out of date, and then look after it from there.
Do we need a backup if our data is in Microsoft 365?
We recommend one. Microsoft keeps the service running, but deleted or overwritten items are only kept for a limited time. A separate backup protects you against mistakes, leavers and ransomware.
Can you help reduce our Microsoft 365 costs?
Often, yes. We check for unused licences, people on higher plans than they need, and add-ons you are paying for but not using.
Do you provide support remotely or on site?
Most Microsoft 365 support is done remotely, which is quicker for you. We can visit businesses in London and Surrey when a job needs someone on site.
How is support charged?
We offer a monthly support plan based on the number of users, or one-off help for a single job. Get in touch and we’ll suggest what fits.
Want someone to look after Microsoft 365 for you?
Tell us how many users you have and what you need help with. We cover London and Surrey.