Set up in days. Answering from then on.
We build your AI receptionist around your business, connect it to your phone line and diary, and it starts taking calls. You keep your number and stay in control.
Three steps to go live
We learn your business
A short call to cover your services, prices, opening hours, service area, how you like bookings made and what counts as urgent.
We build and test it
We set up your receptionist with your greeting and tone of voice, connect it to your diary, and test it with real-style calls until you’re happy.
You switch it on
Forward your calls to it all the time, out of hours only, or just when you don’t pick up. You get a summary of every call it takes.
What happens when a customer rings
An example of a salon call on a Saturday afternoon, when every stylist is busy.
“Hello, you’re through to Studio Nine, how can I help?” First ring, every time.
The caller wants a cut and colour next week, after work if possible.
Offers Tuesday at 17:30 or Thursday at 18:00 with the right stylist.
Takes name and number, books Thursday and texts a confirmation.
You get a short summary. On Thursday morning, a reminder goes to the client.
Everything a good receptionist does
Answers 24/7
Evenings, weekends, bank holidays and lunch breaks. Every call is picked up on the first ring.
Books appointments
Checks your availability and books straight into your calendar, so the customer leaves the call with a time.
Answers questions
Prices, opening times, parking, whether you cover their postcode. The routine questions that eat your day.
Spots emergencies
Recognises urgent calls, a burst pipe or a dental emergency, and alerts you straight away.
Confirms on the day
Rings or texts customers to confirm their appointment, which cuts no-shows and empty chairs.
Takes calls in parallel
Five people ringing at once? All five are answered. No engaged tone, no hold music.
What are missed calls costing you?
Move the sliders to match your business. The estimate uses the finding that 58% of callers don’t leave a voicemail, so it counts only the enquiries you would never hear about.
Common questions
Will callers know they’re talking to an AI?
It speaks naturally and handles normal conversation well, and we set it up to be open about being an AI assistant if asked. Most callers care far more about getting an answer and a booking than about who picks up.
Do I need a new phone number?
No. You keep your existing number and forward calls to your receptionist, either all the time, out of hours, or only when you don’t answer. You can change this whenever you like.
What if it can’t answer a question?
It takes the caller’s details and a clear message, tells them when to expect a call back, and sends you a summary straight away. Urgent calls can be passed to you immediately.
Does it work with my booking system?
It can connect to many common calendars and booking tools. Tell us what you use when you get in touch and we’ll confirm how it will work for you.
Are calls recorded? What about GDPR?
Calls can be recorded and transcribed so you have a record of every conversation. Callers are told at the start of the call, and data is handled in line with UK data protection law. See our privacy policy.
How long does it take to set up?
Usually a matter of days from our first call, depending on how your diary and phone line are set up.
How much does it cost?
It’s a monthly subscription with a one-off setup fee, and the price depends on your call volume and contract length. Get in touch for a quote.
Hear it for yourself
Ring our demo line on 07460 035166 and hear how an AI receptionist answers for a business like yours.
- Voicemail behaviour: CallRail consumer survey (2025), summarised at OnCrew: Missed Call Statistics